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An AI chatbot for small business
It answers enquiries on your website, by text and on Messenger in seconds, in your words. It books the job or a call back, and it hands over to you when a person should. Scoped for free, quoted per job.
Most small businesses do not lose work because they are bad at it. They lose it because the enquiry came in while they were on a roof, with a client, or asleep, and by the time they replied the customer had booked someone who answered first.
An AI chatbot fixes the answering, not the business. It replies straight away, asks the questions you would ask, and gets the job booked or the details to you. It does not replace you. It stops the enquiry going cold while you are busy.
What it does
The jobs it takes off your hands
Answers in seconds, any hour
On your website, by text and on Messenger. Opening hours, where you go, what you do and do not do, how to book. The questions you answer twenty times a week.
Asks what you would ask
Suburb, the job, how urgent, a photo if it helps. You get the enquiry with the details filled in, not "hi, how much?"
Books the job or a call back
Into the calendar or booking system you already use. If you would rather ring every lead yourself, it books the call back instead.
Texts back a missed call
Someone rings while you are on the tools, the call goes unanswered, and a text goes out before they ring the next name on the list.
What it does not do
The guard rails we build in
It does not make up prices
It only quotes what you have told it to quote. Anything else becomes "I will get the owner to confirm that" and a message to you.
It knows when to stop
A complaint, an emergency, an unusual job, or anyone who asks for a person goes straight to you. A bot that argues with an upset customer is worse than no bot.
It talks like you
Set up from how you actually write to customers, so it does not sound like a call centre. Plain words, your tone.
You can read every chat
Every conversation is kept for you to read. If it got something wrong, it gets corrected so it does not happen twice.
Who this is for
Businesses where speed wins the job
Trades who are on the tools all day, salons and barbers who cannot pick up mid cut, clinics and studios with a booking diary, and any business where the first one to answer usually gets the work.
It sits alongside the rest of our business tools, and works with or without one of our websites.
What it costs
Scoped for free, then one written price
Quoted per job
Every business answers different questions in different places, so each one is scoped first in a free chat, then quoted with one written price.
A small monthly fee to run
The AI costs money each month to keep answering, so the chat runs on a small monthly fee, written into the quote, cancel any time.
Nothing until it works
You use it on real enquiries before we call it finished, and nothing is due until it runs and you are happy with it.
Built around your tools
Your booking app, your calendar, your inbox. We connect to what already works instead of moving you onto something new.
Fair questions
The things people ask
Will customers know they are talking to a bot?
Yes, and they should. It says it is an assistant for your business. People are fine with that when it answers properly and quickly. What annoys them is a bot pretending to be a person.
What happens when it does not know the answer?
It says so, takes the details, and passes the enquiry to you. It is set up never to guess at prices, availability or anything you have not given it.
Do I need a website first?
No. It can run on Messenger and by text without a website. If you have one, it sits on that too.
Which is the best AI chatbot for a small business?
The one that answers your customers' actual questions in your words and hands over cleanly. Off the shelf chat apps are fine for general questions but rarely know your prices, your area or your booking system. That gap is what we set up.
Free scope
Tell us where the enquiries go cold
One message about how enquiries reach you now and where they get missed. We scope it for free and come back with a plain words quote. If it is not worth building, we say so.
yourfuturesite@agentmail.to